Privacy Policy

This Privacy Policy explains how Partner Onion Heart handles personal data in connection with its website and executive training services. It describes the types of information we collect, how we use and share it, how long we keep it, and the choices and rights that may be available to you.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Privacy Contact

Contact Information

Privacy email
feedback@partneronionheart.click
Telephone
+65 8117 8579
Mailing address
598, Geylang Rd, Singapore, SG
Privacy enquiries
User Rights

Your Rights

You may have the right to request access to your personal data, ask for corrections, and in some cases request deletion or object to certain processing. Where we rely on your consent, you may withdraw it for future processing. Some requests may be limited by law, contractual necessity, or legitimate business requirements.

Available rights depend on the nature of the data and the applicable legal framework.
Requests

How to Make a Request

To protect privacy and security, we may need information to verify your identity and understand the request. We will assess requests within a reasonable period and respond in accordance with applicable law. If we cannot fully comply, we will explain the reason where permitted.

Requests are reviewed against identity, scope, and legal requirements before action is taken.
Data Retention

Retention of Data

We retain personal data for the period needed to provide services, manage our business, meet legal obligations, resolve disputes, and maintain records. When data is no longer required, we will delete it, anonymise it, or otherwise handle it in a way that prevents further use, subject to any legal or operational retention requirements.

Data is kept only for as long as needed for the stated purpose or legal recordkeeping.
Policy Updates

Changes to This Policy

When we make material changes, we will update the policy on this page and may provide additional notice where appropriate. The revised version will apply from the stated effective date. We encourage you to review the policy periodically so you remain informed about how data is handled.

We may revise this policy to reflect legal, operational, or technical changes.
01

Data We Collect

We may collect identifiers and contact details, training and account information, enquiry content, payment or billing records where needed, device and usage data, and other information you choose to provide. In an executive training context, this may include registration details, attendance records, preferences, and feedback related to programmes or services.

The categories collected depend on how the site is used and what information is submitted.
02

Sources of Data

We receive personal data directly from you when you complete forms, communicate with us, register for services, or otherwise interact with the site. We also collect certain information automatically through the website and related systems, such as device details, log data, and cookie-based usage information. In some cases, we may receive data from service providers that support registration, hosting, analytics, or payment functions.

Information may come from direct submissions, service activity, and limited technical collection.
03

Types of Cookies

We may use essential cookies to support site security and core functions, functional cookies to remember preferences, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their purpose. We do not use cookies to collect more information than is reasonably needed for these purposes.

Cookie use is limited to operational, functional, and basic analytics purposes.
04

Cookie Controls

You can manage cookies through your browser settings and, where available, through any cookie preference tools provided on the site. Blocking some cookies may affect site performance or limit certain functions. Essential cookies are generally required for basic operation and cannot be fully disabled through the site controls.

Browser settings and site controls may be used to limit non-essential cookies.
01
Processing purpose

How We Use Data

We use personal data to operate and secure the website, respond to enquiries, manage registrations and accounts, deliver executive training services, process transactions, communicate service updates, maintain records, improve site performance, and meet legal or compliance obligations. We may also use data to prevent misuse, investigate incidents, and support internal administration.

We use personal data only for purposes connected to the site and our services.
02
Sharing partners

Service Providers and Partners

We may share personal data with vendors and other third parties that help us operate the website, host systems, process payments, manage communications, analyse usage, or deliver training-related services. These parties are expected to use the data only for the services they provide to us and to maintain appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their functions.
03
Legal basis

Legal Disclosures

We may disclose personal data where necessary to comply with legal obligations, enforce our terms, protect our rights, respond to lawful requests, or address security and fraud concerns. We may also share information when needed to support a corporate transaction, dispute resolution, or similar legal process, subject to applicable safeguards.

Disclosure may be required to comply with law, court orders, or lawful requests.